FAQ
Questions customers ask most often
Search answers about returns, warranty, COD, shipping timelines, and support.
How do I return a product?
Go to the Return Order page, select your order item, choose a reason, and submit the request. Our team will review it and update you.
How do I cancel an order?
You can request cancellation before dispatch by contacting support with your order number.
Is COD available?
Yes, cash on delivery is available for eligible pin codes and eligible products.
How long does shipping take?
Most orders are delivered within a few business days depending on city coverage and courier timelines.
How can I contact support?
Use WhatsApp, call our customer care number, or write to our support email from the Contact page.
Do your bags include warranty support?
Selected products include warranty support against manufacturing defects. Please check the product page for details.